Guest Services
About Us
Guest Services
Welcome to Placewise Promenade
Placewise Promenade is a premier, open-air lifestyle and retail center located in Wesley Chapel, Florida. It is a main-street style, pet-friendly, and pedestrian-friendly center. Just a few minutes from Tampa's major attractions, we have something for everyone to enjoy. Placewise Promenade features Macy's, Dillard's, JCPenney and 100 specialty shops, restaurants, and services. Shop your favorite brands and discover new ones, all while sporting the hottest trends. If you get hungry, we offer a range of dining options for every craving.
Signature events include the Symphony in Lights holiday extravaganza and tree lighting, Cruisin' at Placewise Car & Truck Show, The Fresh Market, Spring & Fall Fair, Artisan Street Market, and more. For more information, visit Placewise Promenade events page.
Whether you're here for a short visit or this is your home away from home, we hope to see you soon!
Guest Services is located in Center Court across from Macy's, and offers the following amenities and services. Please feel free to contact us at (813) 994-2242 with any questions.
- ATM
- Children's Play Area
- Copy/Scan Service
- Free Wi-Fi
- Gift Cards
- Placewise Rewards App
- Lottery Tickets
- Postage Stamps
- Security Escorts
- Store Directory
- INsider Program
- Stroller Rental
- Taxi Services
- Transportation Schedules
- Complementary Wheelchair & Motorized Scooter Rental
- Employment Opportunity Listings
- Courtesy Umbrella Rental
- Lost and Found
- Placewise Express Train Tickets
Nothing is more important to us than our Shops at Placewise family's health and safety and the local community. Based on guidance from the State of Florida and the advice of the Centers for Disease Control and Prevention (CDC) to prevent the spread of the virus and ensure public safety, some events and amenities may not be available. Don't hesitate to get in touch with Guest Services for details!